A Radical Creative Consultancy. That’s right.
EXPERT SERVICES
Mentorship / User Experience / User Interface / Ideation / Product Management / Writing / Visual Communication / Information Architecture / Interaction Design (IxD) / Creativity / Leadership
NOTEWORTHY CLIENTS & CONTRIBUTIONS
Mentorship / Support / UX + UI [2022 - PRESENT] » CareerFoundry GmbH
+ Review student achievements in Product, User Experience, and User Interface Design
+ Share expert knowledge about the ins and outs of living the Radical Design Life
+ Provide actionable feedback through chats, written documentation, and video recordings
+ Work alongside Tutors and other Student Service members to answer course-related questions
+ Meet regularly with enrollees and provide positive guidance in reaching their goals
Product Management / Research / Information Architecture / UX + UI [2019 - 2025] » AudioDigest (Wolters Kluwer)
+ Created modern and engaging user flows for the premier Continuing Medical Education site
+ Lead the Creative team in building and maintaining a comprehensive design system
+ Engaged with the Engineering team to fully implement user-centric designs and other recommendations
+ Lead the Product and Marketing team on analyzing user statistics, including conversion and engagement
Product Management / Research / Customer Service / UX + UI [2020 - 2024] » EPM (Equity Prime Mortgage, LLC)
+ Built the Account Executive portal (EMPX) for them to easily submit wholesale loans into the system
+ Worked with the C-level team to institute best practices for design in Product and Marketing
+ Provided support for the Product team with business requirements and QA assignments
+ Participated in Customer Service calls and Helpdesk tickets to satisfy customer needs
Mentorship / Research / Product Management / UX + UI [2019 - 2020] » UpKeep (Y Combinator)
+ Lead the Product Design for the company’s Asset and Work Order Management software
+ Conducted interviews with companies to learn about their pain points and provide solutions
+ Built packaging for their test devices to be used to monitor equipment usage and inventory
+ Mentored creatives to improve their knowledge of software design and design fundamentals
Product Management / Sales / Copywriting / UX + UI [2018 - 2019] » InvolveSoft (Mucker Capital)
+ Worked alongside the Head of Product to improve the usability, functionality, and aesthetics of the platform
+ Engaged with the Engineering team to fully implement user-centric designs for this one-of-a-kind software
+ Collaborated with the Customer Success team to understand the user’s wants and needs
+ Created low and mid-fidelity mockups for demos, presentations, and customers calls with the Sales team
Project Management / Research / Copywriting / UX + UI [2016 - 2018] » Laserfiche
+ Lead development teams (e.g., Mobile, Web Access and Business Rules) in implementing user-friendly designs
+ Modernized the company's mobile offerings (e.g., iOS, Android and Windows App) and web-based products
+ Storyboarded, designed user flows, walkthroughs, mood boards and additional research / documentation for engineering
+ Conducted user testing, surveys and interviews to gather valuable feedback / data and improve the software
Creative Direction / UX + UI [2014 - 2016] » Savings / Favado (Cox Media)
+ Created mockups, site maps and accompanying high-resolution graphics for this successful startup
+ Communicated key UI / UX design ideas for Savings, PriceJump and Favado
+ Executed responsive solutions for the company portal and other Cox Media-related brands
+ Coordinated meaningful and multi-faceted business campaigns with various Product Owners
Mentorship / Art Direction / Copywriting / UX + UI [2013 - 2014] » Twistory Entertainment Studios
+ Spearheaded the company’s responsive site, in addition to copy editing, UX / IA and QA testing
+ Worked with Junior Artists to create original artwork, fashion lookbooks and consumer-oriented goods
+ Oversaw the gaming studio’s yearly publication (Thirteen) as a Managing Editor
+ Directed the vinyl wrap design of Twistory’s promotional food truck for San Diego Comic-Con
Interaction Design / Copywriting / UX + UI [2009 - 2013] » Advanced Digital Services (Warner Bros. Entertainment)
+ Created websites, mobile products and cloud-based apps for the studio’s TV / film releases
+ Managed email newsletters, interactive sweepstakes and other important B2B / B2C initiatives
+ Collaborated on the user journey, design and site mapping of web, mobile / desktop apps such as UV and Flixster
+ Developed the UI, UX and IA of cloud-based enterprise software such as WB DETE (Digital End-to-End)
Interaction Design / Client Relations / Copywriting [2007 - 2009] » Evite (InterActive Corporation)
+ Developed and implemented advertiser-based initiatives (e.g., Nintendo, Hasbro, NBA and Smirnoff)
+ Assisted the Marketing Team in administering sweepstakes, contests and other promotional campaigns
+ Worked closely with the Product Team to further enhance user-friendly features, such as Mobile Invitations
+ Collaborated with IAC executives on the rebranding, strategy and deployment of its responsive-ready site
Interaction Design / Copywriting [2006 - 2007] » CW Network (Warner Bros. Entertainment)
+ Created daily and weekly billboards, teasers, large touts and other interactive graphics for CWTV.com
+ Scheduled assets (i.e., artwork and text), designed marketing pages and wrote copy for the site
+ Coordinated with Team Managers and other department heads in developing cross-promotional campaigns
+ Monitored the online presence of popular CW shows, including Smallville, Supernatural and America’s Next Top Model
Interaction Design / Copywriting [2005 - 2006] » The LRN Corporation
+ Conceptualized scenarios and designed accompanying graphics for HTML and Flash-based ethics training module
+ Explored unique ways to make online classes more fun, engaging and visually pertinent to the subject matter
+ Managed offshore developers in converting specific English-based employee programs into 43 different languages
Interaction Design / Copywriting [2004-2005] » THQ Entertainment
+ Built immersive visual content (i.e., Games, MMS, Screensavers and Wallpapers) for US wireless products
+ Monitored the batch processing of thousands of graphics for use in overseas markets (e.g., Europe, Africa and Asia)
+ Learned the art of producing artwork that can be easily repurposed for a variety of platforms, sizes and formats
Print Design / Copywriting [2004 - 2004] » Bratz Toys (MGA Entertainment)
+ Designed retail packaging for BRATZ, a niche kids brand specializing in fashionable clothing, toys and games
+ Proposed fresh concepts into the presentation and layout of current offerings, future products and seasonal items
+ Participated in the printing process and gained first-hand knowledge about youth, fast fashion and retail marketing
Interaction Design / Art Direction / Copywriting [2003 - 2004] » The WB Network (Warner Bros. Entertainment)
+ Created ad banners, hero images and other online graphics for the television network’s Primetime shows
+ Introduced new and innovative ways to promote, enhance and maintain the WB’s global presence
+ Managed editorial content and graphics for the AOL platform (e.g., Expressions, Buddy Icons and Desktop Themes)
Interaction Design / Art Direction / Copywriting [2000 - 2003] » DNA Interactive Studio (WhittmanHart Interactive)
+ Built promotional websites for major theatrical releases and TV shows (e.g., The Fast and The Furious and Road Trip)
+ Worked alongside executives, engineers and producers to develop effective media marketing campaigns
+ Participated in the storyboard, design and execution of interactive online games for various entertainment clients
TOOLS OF THE TRADE (AND THEN SOME)
Adobe Creative Suite / Experience Design / Sketch / Figma / Miro / Zeplin / Smartsheet / Asana / Google Productivity (Drive) / Microsoft Office / Balsamiq / InVision / Android / iOS / Optimal Workshop / UserTesting / Marvel App / Justinmind / Wireframe.cc / Omnigraffle / JIRA / Confluence / Team Foundation Server / Slack
INDUSTRY KNOWLEDGE
Content Management Systems / Business Process Automation / Health / Robotic Process Automation / Mortgage / Television / Motion Pictures / Music / Video Games / Legal / E-Learning / E-Commerce / Public Speaking / Lifestyle Marketing / Streetwear / Volunteering
Connect: hello@bahtiq.com / (424) 241-0301